Domain Registration Agreement

This Domain Registration Agreement (“Agreement”) sets forth the terms and conditions between GreatHost (“Company”, “Registrar/Reseller”, “we”, “our”, “us”) and the individual or entity (“Registrant”, “you”, “your”) who registers, renews, or manages a domain name through our services. By registering a domain with us, you acknowledge that you have read, understood, and agreed to be bound by this Agreement

Company Information

Eligibility & Accuracy of Information

  • Registrant must provide complete, accurate, and up-to-date information at the time of registration.
  • Information includes name, address, phone number, and email.
  • Providing false or misleading details may lead to suspension or cancellation of the domain.
  • Registrant is responsible for keeping WHOIS details updated.

Domain Registration, Refund & Cancellation

  • Domain names are registered on a first-come, first-served basis
  • Refund Policy
  • If a domain fails to register (payment successful but domain not allocated by the registrar), the registrant is entitled to a full refund upon request.
  • Once a domain is successfully registered, no refund is possible
  • Payments must be completed in full before registration

Renewal & Expiry

  • Renewal responsibility lies with the registrant
  • GreatHost may send renewal reminders (30, 15, 7 days before expiry) but delivery of reminders is not guaranteed
  • Expired domains may enter a grace period or redemption period, during which restoration fees may apply (as per registry rules)

Domain Usage Policy

  • Use of domain names is subject to our Terms & Conditions, specifically
    • Paragraph 1 – Termination
    Paragraph 3 – Domain Registration
    Paragraph 6 – Adult Content Policy
  • Any misuse (illegal activity, spam, phishing, malware, abuse, or violation of Terms & Conditions) may result in suspension or termination without refund

Transfers

  • Domains can be transferred subject to ICANN and registry policies
  • Transfers may be restricted within 60 days of registration or a previous transfer
  • Transfer may be denied in case of disputes, unpaid fees, or legal orders

WHOIS & Privacy Protection

  • Registrant details (name, address, email, phone) are submitted to the registry/ICANN and may appear in the public WHOIS database
  • GreatHost provides WHOIS Privacy/Protection services where available.
  • WHOIS protection is an optional paid add-on and may not be available for certain extensions (e.g., .IN)
  • GreatHost clearly displays on its domain page which TLDs include or exclude WHOIS protection

Dispute Resolution

  • Domain disputes (ownership, trademark, etc.) will be governed by ICANN’s Uniform Domain-Name Dispute Resolution Policy (UDRP).
  • GreatHost is not responsible for resolving such disputes; registrants must follow UDRP or registry processes.

Limitation of Liability

    GreatHost’s liability for any claim related to domain registration, renewal, transfer, expiry, or misuse is strictly limited to the total fees paid for that domain
  • GreatHost shall not be liable for indirect, incidental, or consequential damages including business loss, profit loss, or data loss

    • Governing Law

    • This Agreement shall be governed by the laws of India
    • Any disputes shall be subject to the exclusive jurisdiction of the courts of Meerut, Uttar Pradesh, India

    Amendments

    • GreatHost reserves the right to modify this Agreement at any time
    • Updated policies will be published on our website
    • Continued use of our services constitutes acceptance of the updated terms

    Acknowledgement

    By registering a domain name with GreatHost, you acknowledge that you have read, understood, and agreed to this Agreement, along with ICANN, registry, and applicable laws